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CRS (Complaint Redressal System)

One of the critical and most important aspect for any business is to handle the complaints and provide the on-time and satisfactory solution to the customer. The complaint handling process simply varies from one business to another, this requires some dedicated alignment where this process completely follows the consumer grievance. Some of the features of this module are
  • Life Cycle of the Complaints

  • Aging of the Complaints

  • Customer ListCustomer List

  • Source of the Complaints

  • Inventory Distribution

  • Feedback of the Complaints